Contact Us
Email support@smartqxai.com and we will reply as soon as we can, usually within 2 business days. Please include the email address you sign in with and, if possible, a screenshot of what you see.
Common Questions
- Signing in: use the same method you signed up with — Apple, Google, or email. If you can't sign in, email us from the address on your account.
- Getting paid online: connect your Stripe account in Settings. Your clients can then pay by card, Apple Pay, Google Pay, or bank transfer from the invoice link or the payment QR code.
- Recording payments: on a sent invoice, tap “Record payment” for Zelle, check, cash, or any payment made outside the app. A payment can be recorded in several parts.
- Bank transfers: they take about 4–5 business days. The invoice shows “processing” and is marked paid automatically when the money arrives.
- Subscriptions: plans are managed on our website. You can cancel at any time; your plan stays active until the end of the paid period.
- Languages: the app works in English, Spanish, Chinese (Traditional and Simplified), and Japanese, and can translate quotes and invoices into your client's language.