Terms of Service

Last updated: November 11, 2026

1. Agreement

These Terms of Service (“Terms”) are an agreement between you and KT.HomeRepair Services LLC, a Massachusetts limited liability company that operates SmartQxAi (“we,” “us”). They cover your use of the SmartQxAi app and website (the “Service”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. The Service is a business tool: you agree to use it for your trade or business, and if you use it for a company, you agree on behalf of that company. Section 17 contains an arbitration agreement and a class-action waiver that affect how disputes are resolved.

2. The Service

SmartQxAi helps independent contractors create quotes, contracts, invoices, and payment requests; record payments and expenses; schedule projects; and keep project records. Your clients can view, sign, and pay what you send them through web pages we host.

3. Your Account

  • You must be at least 18 years old and able to enter a binding contract.
  • Keep your sign-in details secure. You are responsible for activity under your account.
  • Give accurate information, and keep your company details, tax settings, and payment details up to date.

4. You and Your Clients

  • You, not SmartQxAi, are the provider of the work you quote and invoice. Your agreements, prices, taxes, warranties, permits, licenses, and the quality of your work are between you and your clients.
  • You are responsible for the content you send, including quotes, contracts, invoices, and messages, and for having the right to use any client information you enter.
  • Templates, AI-drafted contracts, price suggestions, and calculations are tools to help you. They are not legal, tax, or financial advice. Review everything before you send it, and consult a professional where needed.

5. Payments From Your Clients

  • To accept online payments, you connect your own Stripe account. Payments from your clients go to your Stripe account. Payment processing is provided by Stripe and is subject to the Stripe Connected Account Agreement (stripe.com/connect-account/legal), which includes the Stripe Terms of Service. By accepting payments through the Service, you agree to it.
  • Card and bank-transfer fees, refunds, disputes, and chargebacks are handled between you, your client, and Stripe. Bank transfers can take several business days to complete and can fail; an invoice is marked paid only when the payment completes.
  • Payments your clients make by other methods (for example Zelle, Venmo, check, or cash) are made directly to you. You record them in the app.

6. Subscriptions

  • Some features require a paid subscription. Plans, prices, billing period, and any free trial (including the date it ends and what you will be charged after) are shown before you subscribe. Subscriptions are purchased on our website; we do not sell subscriptions inside the iOS app.
  • Subscriptions renew automatically at the end of each billing period, at the price shown when you subscribed, until you cancel. You can cancel online at any time from the Plan page in Settings, the same way you subscribed; your plan stays active until the end of the period you paid for.
  • Except where required by law, payments are non-refundable and we do not give credits for partial periods.
  • We may change plans or prices. We will tell you in advance, and changes apply from your next billing period.

7. Our Intellectual Property

  • The Service — including its software, design, text, graphics, templates, and the SmartQxAi name and logo — is owned by KT.HomeRepair Services LLC and protected by copyright, trademark, and other laws. We give you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service under these Terms while your account is in good standing. All rights not expressly granted are reserved.
  • You may not copy, modify, distribute, sell, or lease any part of the Service; reverse engineer or attempt to extract its source code; use it to build a competing product; or use our name or logo without our written permission.
  • If you send us suggestions or feedback, we may use them without any obligation to you.

8. Third-Party Services

The Service relies on third parties, including Stripe and PayPal (payments), Base44 (hosting), Apple and Google (sign-in and app stores), and AI service providers. Their services are governed by their own terms, and we are not responsible for their availability, actions, or errors.

9. AI Features

Some features use artificial intelligence to draft quote items, suggest prices, draft contracts, translate documents, read receipts, and answer questions. AI output can be wrong or incomplete. You are responsible for checking it before you rely on it or send it to anyone.

10. Acceptable Use

Do not use the Service to break the law; to defraud or mislead anyone; to send spam; to upload content you have no right to use or that is harmful or offensive; to interfere with or try to gain unauthorized access to the Service or other accounts; or to copy, resell, or reverse engineer the Service.

11. Your Content

You own the content you enter in the Service. You give us permission to host, process, display, translate, and send it only as needed to provide the Service to you, as described in our Privacy Policy.

12. Ending Your Account

You can delete your account at any time in the app (Settings, “Delete Account” section), or by emailing us. Any subscription is cancelled when the account is deleted. We may suspend or close an account that breaks these Terms or puts the Service or others at risk. Some records may be kept as required for legal, tax, or accounting purposes.

13. Disclaimers

The Service is provided “as is” and “as available.” To the fullest extent allowed by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee that the Service will be uninterrupted, secure, or error-free, or that calculations, translations, AI output, price data, or documents it produces will be accurate or suitable for your purpose. You are responsible for checking amounts, taxes, and documents before you send them, and for keeping your own copies of important records.

14. Limitation of Liability

To the fullest extent allowed by law, KT.HomeRepair Services LLC and its members, managers, and contractors are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, business, goodwill, or data, even if advised of the possibility. Our total liability for all claims related to the Service is limited to the greater of (a) the amount you paid us for the Service in the 12 months before the event giving rise to the claim, or (b) $100. These limits apply to every theory of liability and are an essential part of our agreement.

15. Indemnity

You agree to defend, indemnify, and hold harmless KT.HomeRepair Services LLC and its members, managers, and contractors from any claims, losses, damages, fines, and costs (including reasonable attorneys' fees) arising from your work for your clients, your agreements and disputes with them, the content you send, your payments and taxes, your use of the Service, or your breach of these Terms or of law.

16. Changes to These Terms

We may update these Terms. We will post the new version with a new “Last updated” date, and tell you of important changes. Using the Service after a change means you accept it.

17. Governing Law and Disputes

  • These Terms are governed by the laws of the Commonwealth of Massachusetts and applicable federal law, without regard to conflict-of-law rules.
  • Before starting any formal proceeding, you agree to email support@smartqxai.com describing the dispute and to try in good faith to resolve it with us for 30 days.
  • If it is not resolved, the dispute will be settled by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, held in Massachusetts or by video. Either of us may instead bring an individual claim in small claims court, and either of us may ask a court to stop infringement or misuse of intellectual property.
  • Class-action waiver: disputes are resolved only on an individual basis, not as a plaintiff or class member in any class, consolidated, or representative action.
  • You may opt out of this arbitration agreement by emailing support@smartqxai.com within 30 days after you first accept these Terms. Any dispute not subject to arbitration will be brought only in the state or federal courts located in Massachusetts, and you and we consent to their jurisdiction.
  • Any claim related to the Service must be brought within one year after it arises, to the extent allowed by law.

18. Apple App Store

If you downloaded the app from the Apple App Store: these Terms are between you and us, not Apple, and we, not Apple, are responsible for the app and its content. Apple has no obligation to provide maintenance or support for the app. To the extent allowed by law, Apple has no warranty obligation for the app; any claims about the app (including product liability, legal or regulatory compliance, consumer protection, or intellectual-property claims) are our responsibility, not Apple's. You confirm you are not in a country subject to a U.S. government embargo and are not on a U.S. government list of restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

19. General

These Terms and our Privacy Policy are the entire agreement between you and us about the Service. If any part is found unenforceable, the rest stays in effect. Our not enforcing a term is not a waiver. You may not transfer these Terms without our consent; we may transfer them in connection with a merger, sale, or reorganization. We are not liable for delays or failures caused by events beyond our reasonable control. Sections that by their nature should survive (including ownership, disclaimers, limits of liability, indemnity, and disputes) survive the end of your account.

20. Contact

Questions about these Terms: KT.HomeRepair Services LLC, support@smartqxai.com.